Information about delivery

Delivery time

The delivery time is different depending on which mobile phone you have chosen. We have most mobile phones in stock and are sent out within 1-3 working days. The delivery time can be affected by the mail going to your home and when new mobiles are launched.

Track your delivery

If you want to see the status of your order and track your package, go to comviq.se/leveransstatus (page in Swedish) and enter your order number from your email confirmation and your Social Security Number.

Our delivery options

When you order from Comviq, you don't have to worry about any shipping or delivery costs. Below you can read about our delivery options.

Postal service

You can also have your order sent to your registered address with PostNord. Then you will receive a delivery notice when you can pick it up at your nearest post office. For security reasons, we do not give out shipment numbers when delivered via PostNord. We ask you to wait until you receive your notification from PostNord.

Pick up at a service point

You can also select to pick up your SIM-card at a service point. Select nearest 7-eleven or Pressbyrån when you place your order.

Karim sitter tillbakalutad i en stol utanför kiosken och kollar nöjt på sin mobil.

Håll koll på din surf

Inne på Mitt Konto kan du enkelt se hur mycket du har surfat och vad du har kvar.

Frequently asked questions

All our subscriptions include unlimited calls, SMS and MMS. Choose how much surf you need. You can save as much surfing as is included in the subscription. (includes 30 GB, you can save an extra 30 GB and have a total of 60 GB). Some subscriptions include international minutes and surfing in the 5G network. See all the details here. Save the surf included not in Mobile subscription 4 GB.

All our subscriptions include unlimited calls, SMS and MMS. Choose how much surf you need. You can save as much surfing as is included in the subscription. (includes 30 GB, you can save an extra 30 GB and have a total of 60 GB). Some subscriptions include international minutes and surfing in the 5G network. See all the details here. Save the surf included not in Mobile subscription 4 GB.

Om du har ett abonnemang som tillåter dig att ringa utomlands betalar du inget extra utöver din vanliga månadskostnad om du ringer inom EU/EES.

Om du befinner dig utomlands i övriga världen ringer du till en rörlig kostnad som läggs på din faktura i efterhand. Välj land ovanför på den här sidan för att se priser. Du kan också välja att köpa ett utlandspaket där utlandssamtal ingår. Har du abonnemanget GO behöver du ha +Saldo.

Om du har något av våra största abonnemang eller kontantkort så ingår fria samtalsminuter till utlandet. Läs mer här.

Med Resesurf surfar du till ett dagligt fast pris. Varje dag (kl 00:00 svensk tid) får du 1GB surf. Detta för endast 79 kr per dag.

All our subscriptions include unlimited calls, SMS and MMS. Choose how much surf you need. You can save as much surfing as is included in the subscription. (includes 30 GB, you can save an extra 30 GB and have a total of 60 GB). Some subscriptions include international minutes and surfing in the 5G network. See all the details here. Save the surf included not in Mobile subscription 4 GB.

All our subscriptions include unlimited calls, SMS and MMS. Choose how much surf you need. You can save as much surfing as is included in the subscription. (includes 30 GB, you can save an extra 30 GB and have a total of 60 GB). Some subscriptions include international minutes and surfing in the 5G network. See all the details here. Save the surf included not in Mobile subscription 4 GB.